Build High-Performance Travel & Hospitality Platforms That Enhance Guest Experiences, Automate Operations & Unlock New Revenue Opportunities
Meanwhile, hotels, travel agencies, airlines, mobility providers and tourism businesses must optimize operations, manage inventory, personalize communication, automate workflows and scale revenue.
Industry Overview
Travel & Hospitality Has Become Digital, Data-Driven & Experience-Centric
- Digital bookings becoming the default
- Mobile-first travel planning
- Contactless guest experiences
- Personalized recommendations
- Real-time inventory
- Self-service kiosks
- Smart room automation
- Travel marketplaces
- Loyalty & rewards optimization
- Multi-language & multi-currency support
- AI-driven itinerary planning
- Sustainability-focused travel behaviour
- Dependency on legacy PMS
- High OTA commissions
- Poor guest experience visibility
- Manual operations & check-ins
- Fragmented booking systems
- Limited personalization
- Slow digital transformation
- No unified customer data
- Overbooking & reservation errors
- Inefficient staff coordination
Xotiv builds platforms that transform operations while enhancing the traveler’s digital and in-stay experience.
Key Challenges Faced by Travel & Hospitality Brands
- Fragmented Booking & Availability Systems
- Low Guest Engagement Before & During Stay
- Manual & Inefficient Hotel Operations
- Poor Personalization & Recommendations
- Lack of Unified Guest Profile
- Legacy PMS & Operations Systems
- High OTA Commissions & Low Direct Bookings
Hotels, airlines, mobility and tourism apps struggle with:
- Double bookings
- Delayed availability sync
- Weak channel management
- API integration issues
Most businesses lack:
- Pre-arrival upsells
- In-stay communication tools
- Mobile self-service
- Personalized recommendations
Challenges include:
- Slow check-in
- Paper-based housekeeping
- Inefficient staff assignment
- Delayed guest responses
Guests expect tailored:
- Offers
- Room preferences
- Activity suggestions
- Communication timing
- Loyalty rewards
But companies lack the data infrastructure.
Most businesses have siloed data across:
- PMS
- CRM
- POS
- OTA
- Loyalty
- Operations
Outdated systems cause:
- Integration blockers
- High IT cost
- Limited analytics
- No automation
- Poor UX
Brands want:
- Direct booking engines
- Improved conversion
- Loyalty-driven retention
- SEO & performance optimization
We build modern cloud PMS with:
- Reservations
- Room management
- Guest profiles
- Check-in/out
- Housekeeping automation
- Billing & invoicing
- Analytics
Custom booking systems featuring:
- Real-time availability
- Dynamic pricing
- Upsells & add-ons
- Multi-property support
- Multi-language/currency
- Payment gateway integration
We build platforms for:
- Hotels
- Flights
- Holiday packages
- Activities & tours
- Transportation
- Multi-city itineraries
For hotels & resorts:
- Mobile check-in/out
- Smart room controls
- Food ordering
- Service requests
- Spa, activity & dining reservations
- Chat & concierge support
Includes:
- Travel suggestions
- Room preference mapping
- Activity recommendations
- Dynamic offer personalization
- Loyalty-based rewards
Capabilities:
- AI trip recommendations
- Day-by-day planning
- Local experiences
- Route optimization
- Cost estimation
For F&B operations:
- Menu management
- Table reservation
- Billing & KOT
- Inventory tracking
- Customer loyalty
We develop:
- Car rentals
- Ride-hailing
- Airport transfers
- Shuttles
- Bus/train platforms
Capabilities include:
- Tier-based rewards
- Member wallets
- Automated offers
- Redemption workflows
- Guest segmentation
Supporting:
- Smart room automation
- Keyless entry
- Sensor-based energy management
- IoT-driven maintenance
- Digital signage
Technical Capabilities for Travel & Hospitality Apps
We support:
- Channel managers
- Dynamic pricing
- Rate parity
- OTA integrations (Booking.com, Expedia, Airbnb, etc.)
For global travel platforms:
- Auto-scaling
- Multi-region deployment
- High-availability systems
Models include:
- Traveler intent
- Booking prediction
- Upsell recommendations
- Churn prediction
We build apps for:
- iOS
- Android
- Web
- Smart kiosks
- Tablet POS
Supporting:
- PCI DSS
- Fraud detection
- Tokenization
- Multi-currency payment flows
We integrate with:
- PMS (OPERA, Cloudbeds, RoomKey, etc.)
- GDS (Amadeus, Sabre, Travelport)
- Channel Managers
- Payment gateways
- CRM & ERP systems
Travel-Focused Delivery Framework
We study: Guest journey, Booking flows, Staff workflows, System integrations, Conversion barriers
We define: Booking engine, PMS integrations, Personalization layer, Mobile app flows, Analytics stack
We design: Guest journey maps, Front desk workflows, Housekeeping dashboards, Traveler-facing mobile apps
Development across: Mobile, Web, Backend, IoT, Cloud
Simulating: Peak holidays, Flash sales, Group bookings, Multi-property traffic
Including: OTA integrations, Staff training, Data migration, CMS onboarding
We enhance: Search & booking, Revenue optimizations, Guest engagement, Conversion funnels
Case Studies
Explore case studies to stay informed about AI and software trends.
ReadMyRhythm
InspireX
Sitenna
Immilink
Elevate
BathBoat
SnT Properties
Affco
Turf Assistant
UHC
Teen Therapy
Cultural Saree
Fuudie
Frequently Asked Questions
1. Do you build complete booking systems?
Yes — for hotels, travel marketplaces, airlines & mobility.
2. Can you integrate with PMS, GDS & Channel Managers?
Yes — deep integrations with industry standards.
3. Do you build hotel apps?
Yes — guest apps, concierge apps & hotel operations apps.
4. Can you build loyalty & rewards systems?
Absolutely — multi-tier, rule-based, wallet-enabled.
5. Do you support multi-property & global rollouts?
Yes — scalable cloud & multi-region architecture.
Create High-Converting Travel Platforms & Seamless Guest Experiences That Drive Revenue & Loyalty
Let’s build the next generation of hospitality and travel technology together.
Tarun Kumar
India Office 
A, 152, Sector 63 Rd, Industrial Area, Sector 63, Noida, Uttar Pradesh 201309
US Office 
Canada Office